Refund Policy

How To Make Doll Clothes and Learn to Love Your Serger Online Video Courses

Online courses: I know you’ll love both of these online courses, but if you’re unhappy with them for any reason, I will provide a full refund so long as you contact us within 30 days of purchase. In order to receive a refund you must email rosie@rosiesdollclothespatterns.com with ‘Refund Requested’ in the subject line.

DVD Set: If you purchase the DVD Set and wish to return them for any reason, I am happy to provide a full refund (less shipping and handling).  In order to receive a refund you must email rosie@rosiesdollclothespatterns.com with ‘Refund Requested’ in the subject line within 30 days of purchase.  I will then email you the address to return the DVDs and the DVD set must be returned in undamaged condition complete with original cases.  Refunds will be issued once DVDs have been received at the return address.

Online Course and DVD Set: If you purchase the Online Course and DVD Set Bundle and are not happy with them for any reason, I am happy to provide a full refund (less shipping and handling) so long as you contact me within 30 days of purchase. In order to receive a refund you must email rosie@rosiesdollclothespatterns.com with ‘Refund Requested’ in the subject line.  I will then email you the address to return the DVDs and they must be received in undamaged condition complete with original cases.  Refunds will be issued once the DVD set has been received at the return address.

 
Individual Doll Clothes Pattern Sales

Please choose carefully.  I do not give refunds on individual doll clothes pattern sales if you change your mind or make a wrong decision.  However, if you experience difficulty in using our products please contact Rosie on rosie@rosiesdollclothespatterns.com and I will endeavour to solve any issue you doll clothes patterns cotton reel horizontal mauvemay have.